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PRIVACY POLICY

1. Introduction

At Menhance Clinic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, book appointments, or engage with our services. By using our website, you agree to the terms outlined in this policy.

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2. Information We Collect

We may collect the following types of personal information from users:

  • Personal Identification Information: Name, email address, phone number, date of birth, and other contact details provided during appointment bookings or inquiries.

  • Medical Information: Health-related details that you provide when requesting consultations, booking treatments, or completing health assessments.

  • Technical Data: Information collected automatically, such as your IP address, browser type, time spent on our website, and website usage patterns through cookies or similar tracking technologies.

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3. How We Use Your Information

Menhance Clinic uses the personal data collected for the following purposes:

  • Appointment Scheduling: To process your appointment requests and provide relevant reminders or updates.

  • Service Delivery: To personalize your treatments, provide follow-up care, and communicate necessary health-related information.

  • Marketing and Communications: With your consent, we may send promotional emails, newsletters, or updates on special offers, clinic news, or upcoming events.

  • Website Improvement: To analyze website traffic, troubleshoot technical issues, and enhance the user experience on our website.

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4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may engage third-party service providers for tasks such as IT support or marketing services. These providers are required to protect your information and may only use it for specific services provided to Menhance Clinic.

  • Legal Compliance: If required by law or to protect our rights, we may disclose your information to law enforcement, regulatory bodies, or legal authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of our clinic, your information may be transferred as part of the transaction, subject to the same privacy protections.

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5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and secure storage practices. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

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6. Your Rights

You have certain rights concerning your personal information, including:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: If your information is inaccurate or incomplete, you can request corrections.

  • Deletion: You can request the deletion of your personal information, subject to legal obligations.

  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

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7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and collect information about how visitors use our site. Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

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8. Third-Party Links

Our website may contain links to third-party websites, which operate independently from us. Menhance Clinic is not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

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10. Changes to this Privacy Policy

Menhance Clinic reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates where required. Your continued use of the website after changes are made constitutes acceptance of the updated policy.

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11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

Menhance Clinic
Email: info@menhanceclinic.com
Phone: +66 97168 4448
Address: 2nd fl RQ49 Mall, Sukhumvit 49/7, Bangkok Thailand

Effective Date: 14th of February, 2024

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