Who we are
MENHANCE (“we”, “us”) operates men's-health clinics in Bangkok, Phuket and Pattaya, Thailand, and this website. We are the data controller for the personal information described below. Questions? Contact us at info@menhanceclinic.com or +66 97 168 4448.
What we collect
When you submit an enquiry or booking request, we collect the details you provide — typically your name, email, phone number, preferred location and the services or concerns you tell us about. When you browse the site, we and our analytics providers may collect standard technical data such as your IP address, device and browser type, pages viewed and referring source, via cookies and similar technologies.
How we use it
We use your information to respond to your enquiry, arrange and provide consultations and treatments, keep records required for medical and legal purposes, improve our website and services, and — where permitted — measure and improve our advertising. We do not sell your personal data.
Cookies & analytics
This site uses cookies for core functionality and, where enabled, analytics and advertising measurement (for example Google Analytics and Google Ads). These help us understand how visitors use the site and how our ads perform. You can control or block cookies through your browser settings; doing so may affect some site features.
Sharing
We share data only with service providers who help us operate (for example our form/email and analytics providers), our clinicians involved in your care, and authorities where required by law. Providers are bound to use your data only as instructed.
Data retention & security
We keep personal data only as long as necessary for the purposes above or as required by Thai law (including medical-record requirements), then delete or anonymise it. We apply reasonable technical and organisational measures to protect your information.
Your rights
Under Thailand's Personal Data Protection Act (PDPA) — and the GDPR where it applies — you may request access to, correction or deletion of your data, withdraw consent, or object to certain processing. To exercise these rights, email info@menhanceclinic.com. Your consultations and records are kept discreet and confidential.
Changes
We may update this policy from time to time; the “last updated” date above reflects the latest version.